Privacy

Privacy and enquiry information

This website collects the information a visitor chooses to provide through the enquiry form, which may include a name, email address, optional telephone number, requested support type and message.

How information is used

Enquiry information is used to understand the request, respond to the person making the enquiry and discuss whether the service may be suitable. Visitors should avoid including unnecessary medical or other sensitive information in the initial message.

Form processing

The enquiry form is processed using Web3Forms, a third-party form-delivery service. Information submitted through the form is transmitted through that service for delivery to Sydney Private Support.

Website analytics

Google Analytics 4 is used to understand how visitors find and use this website and to count successfully submitted enquiries. It can use cookies and similar identifiers and may process device and browser information, approximate location and page visits. This helps assess whether the website and local promotional activities are useful.

Names, email addresses, telephone numbers and the content of private enquiries are not intentionally sent to Google Analytics. A successful enquiry is counted as an event without including the message or contact details. Analytics information may be processed by Google in accordance with its privacy policy. Visitors can control or block cookies using their browser settings.

Campaign source information

When you arrive through a campaign link, this website may keep its source, medium, campaign name and content label in your browser for the current tab session. If you send an enquiry, those labels are included with the enquiry to help identify which promotion led to it. The site does not copy your full referring address or unrelated URL parameters into the enquiry.

Retention and disclosure

Information is retained only as reasonably needed to respond to enquiries, maintain appropriate records and meet applicable obligations. It is not sold. It may be disclosed where required by law or where reasonably necessary to operate the enquiry service.

Your choices

Submitting the form is optional. A person may ask about the personal information associated with their enquiry or request correction or deletion, subject to applicable record-keeping requirements, by using the enquiry form and identifying the earlier enquiry.

Last updated: 23 October 2026.